Terms and Conditions

In General

Learn to Play ABN 62 605 949 353 (“www.learntoplaytherapy.com”) owns and operates this Website. This document governs your relationship with www.learntoplaytherapy.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by www.learntoplaytherapy.com

www.learntoplaytherapy.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found here. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.learntoplaytherapy.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including workshop/training content and photographic images) made available to you on or through this Website remains the property of www.learntoplaytherapy.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.learntoplaytherapy.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you at workshops or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Further, completion of any training run by www.learntoplaytherapy.com or its licensors does not qualify you to be a Learn To Play Therapy supervisor, trainer, teacher or workshop facilitator. All Learn To Play Therapy workshops, supervision, teaching and training remain the property www.learntoplaytherapy.com.

Terms of Sale

By browsing, accessing, using the Website or ordering a Service (“Order”), you are offering to purchase a Service on and subject to the following terms and conditions. All Orders are subject to availability and confirmation of the Order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to enter into a contract with www.learntoplaytherapy.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.learntoplaytherapy.com retains the right to refuse any request made by you. If your Order is accepted we will inform you by email and we will confirm the identity of the party which you have entered into a contract with. This will usually be www.learntoplaytherapy.com or may in some cases be a third party. Where a contract is made with a third party, www.learntoplaytherapy.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you.

Once you select a Service that you wish to Order, irrespective of any previous price you have seen or heard, you will then be shown or told (on the Website) the price you must pay including Goods and Services Tax (“GST” – for Australian Orders only, International Orders are GST exempt) and any other charges, including any charges you are liable to have the products delivered to the address provided by you (e.g. delivery fees). Unless otherwise stated all charges are in Australian dollars. The cost of our Services may fluctuate in relation to the exchange rate for international orders. All prices advertised are subject to such changes, however must be paid in the full AUD price listed on the Order. The issuer of your credit or debit card may charge currency conversion or other fees in relation to your order. You should check with the issuer of your credit or debit card for details of any such fees.

(a) Payment

When placing an Order you undertake that all details you provide to us are true and accurate. You must pay for the Order in full at the time of ordering by one of the payment methods we accept on the Website. You must be fully entitled to use the payment method used for purchases. The payment method must have sufficient funds, credit or other payment facilities to cover the purchase. We are not responsible for the decisions of payment providers to allow you to use their service, or provide any warranties or assurances about them. If a particular service is not available to you, you should use another valid payment method.

By making an Order, you expressly authorise us, before accepting your Order, to perform credit and security checks and, where we feel necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number, to validate your credit card, to obtain an initial credit card authorisation, to conduct loss minimisation and anti-fraud measures and to authorise individual purchase transactions.

Upon receiving your Order, your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(b) Our Contract

When you place an Order, you will receive from us an Order confirmation by email. This email will only be an acknowledgement that we have received your Order and will not constitute acceptance of your Order. A contract between us for the purchase of the goods (“Contract”) will not be formed until you receive a shipment confirmation email from us. We are not obliged to supply the product to you until we have accepted your Order.Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. We may in our discretion refuse to accept an Order from you for any reason, including but not limited to:

(a) unavailability of stock;

(b) we suspect that you might on-sell our products to other consumers;

(d) if there has been an error in the imagery, price or product description on the Website; or

(e) if there has been an error by way of the wrongful inclusion of an item in a particular sale or promotion.

Until the time when we accept your Order, we reserve the right to refuse to process your Order. If we have cancelled your Order before it has been accepted, we will promptly refund any payment already made by you to your original payment method.

We may terminate a Contract if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made. We will refund any money received from you using the same method originally used by you to pay for the product. If the refund transaction fails we will advise you of this and make arrangements to process the refund via a different method.

(c) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

(d) Delivery

We aim to deliver products to you at the place of delivery (“Delivery”) requested by you within the time indicated by us at the time of your Order, but we can’t absolutely guarantee firm Delivery dates or times.

We will try to let you know if we expect to be unable to meet our estimated Delivery date or time, but, to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed Delivery.

We will aim to leave the Order at the address advised by you at the time of purchase. You must ensure that you are able to take Delivery of the product without undue delay and at any time reasonably specified by us. Our delivery partners may contact you via email or phone prior to delivery. The courier may leave a card requesting your instructions on either re-delivery or collection from the carrier or a collection point.

(e) Accounts

To access some features of the Website, you must register an Account with us. To register for an Account, you must provide us with accurate and current personal information including your name and a valid email address. You must not register more than one Account. You should not create an Account if you are under 18 years old.

To place Orders using an Account you must be at least 18 years old, and have the capacity to enter into a legally binding agreement with us. To the extent permitted by applicable law, you are solely responsible for the activity that occurs on your Account (including Orders placed using your Account), and you must keep your Account password secure. We are not responsible for any unauthorised activity on your Account, including if you fail to keep your Account login information secure. We may refer fraudulent or abusive or illegal activity to the relevant authorities.

You must not use another person’s Account without our, and/or the other person’s express permission. If you suspect or become aware of any unauthorised use of your Account or that your password is no longer secure, please contact the Director, at [email protected] immediately and take immediate steps to re-secure your Account (including by changing your password).

(f) Promo Codes

From time to time, we may give you Promo Codes that you can use to reduce the price of specified Services. Each Promo Code has its own terms, which will be made clear at the time it’s issued to you (e.g. what Services, single/multiple use, when it can be used etc).

Promo codes are given for individual use. If we believe there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we can cancel your Promo Code and/or suspend it without further notice to you.

If we suspect fraud, tampering, technical errors or anything else that is beyond our control that affects the running or fairness of the Promo Code – we can cancel, modify or suspend the Promo Code.

(g) Refund Policy

Products

www.learntoplaytherapy.com does not offer refunds for products. A refund may only be considered under special circumstances, such as faulty products or damage/loss due to shipping.

Workshops

Please notify the Director, Jessica Stagnitti, of any cancellations by email: [email protected].
To receive a full refund please advise your cancellation 8 or more days prior to the commencement of the workshop.
Cancellations made within 7 days prior to the commencement of the workshop will be refunded 50% of the original workshop fee paid.
No refunds will be issued for cancellations made within 48 hours before the commencement of the workshop.
www.learntoplaytherapy.com reserves the right to cancel the workshop at any time and issue a full refund of the workshop fee to the registrant.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.learntoplaytherapy.comand its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.learntoplaytherapy.com‘s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may not link to our website (www.learntoplaytherapy.com) unless express written permission is sought from the Director, Jessica Stagnitti ([email protected]). If permission is granted, you many only link to our website in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.learntoplaytherapy.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.learntoplaytherapy.com

Indemnity

You agree to indemnify, defend and hold harmless www.learntoplaytherapy.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Variation

www.learntoplaytherapy.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by contacting the Director at [email protected]

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.learntoplaytherapy.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.learntoplaytherapy.com